Garden Haven: Luxe 1BR 1BA Chigwell Retreat

Couldn’t check in but they charged me Positive: They take your money then ask for a deposit Negative: The host is very hard to get hold of the number booking gives you doesn’t contact the host directly it rings the maintance team

Wonderful hotel , great breakfast ! But dinner is too expensive !!! Positive: Very clean bathrooms !!! Negative: There was a manager who was not so nice to us.

Nice place Positive: Nice place, nice garden, close to the metro station and small store,, bedroom a bit further away from the other apartment, so there one can sleep in quiet, good internet connection Negative: We have booked for 5 day, 3 people, received 2 big towels and 3 small ones for entire stay (!!). After many conversations, we got additional towels for free. There weas only 1 glass for water to dring from, although we booked for 3 people. No curtains in living room, and neighbours with access to our side of the terace could see in. Extremly loud neighbours, who don't respect anybody space, leaving lights on entire night, so if you sleep on the couch, it is not comfortable.. Their dog doing his bussiness on our side of the terace ... When communicating with the property, you get many double AI replies. Too many mails, too many reminders and certanly too many warnings (about the fees, what they will deduct from 500£ deposit). All in all we were under stress regarding all the emails through entire stay. Although you can reason with the property, have a favourable solution, it is just a hasle